Delta Faucet, a leading manufacturer of kitchen and bathroom faucets, faced a significant challenge with a large number of product returns annually. These returned items often ended up in landfills, creating an environmental concern and financial burden for the company. To address this issue, Delta Faucet implemented an innovative solution by integrating Salesforce Commerce Cloud with their existing Drupal CMS.
The integration allowed Delta Faucet to create an outlet store where returned products could be refurbished and resold at a discounted price. This not only reduced the amount of waste sent to landfills but also provided an opportunity for customers to purchase high-quality products at a more affordable price point. Additionally, Delta Faucet established partnerships with organizations like Habitat for Humanity, further demonstrating their commitment to corporate social responsibility.
By implementing this solution, Delta Faucet successfully reduced their environmental impact, minimized financial losses from returns, and enhanced their brand reputation as a socially conscious company.
The Marmalade Group 